Steven is an innovative, commercially astute, and highly influential Manager with many years comprehensive experience in General and Cluster Management, gained within the luxury hospitality industry. A Robust record of achievement, demonstrating the ability and drive to convert every opportunity into profit and growth. An inspirational leader, consistently generating results through a strategic, passionate, and progressive approach to people, hospitality, service, and results. Outstanding interpersonal, communication and leadership ability utilised to develop teams and commercialise all aspects of a business. Always very focused, loyal, and determined to achieve company goals through optimising change and developing company procedures.